Farm Debt Mediation Process: Creditor Initiated
Creditors are now required to offer mediation to farmers before commencing debt recovery proceedings on farm mortgages. The typical process when the creditor initiates mediation with a farmer under the Farm Debt Mediation scheme is outlined here.
| 1. Creditor issues farmer with notice of intention to take enforcement action over mortgage, together with option of mediation under the Act (Form 1). ↓ |
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| 2. Farmer responds within 21 days accepting creditor’s offer to mediate (Form 2). ↓ |
OR | Farmer fails to respond to offer to mediate within 21 days – enforcement action can proceed as normal. |
| 3. Creditor notifies DPI that mediation is required (Form 3 and copies of forms 1 & 2). ↓ |
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| 4. DPI opens case and provides details to OSBC. ↓ |
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| 5. OSBC arranges mediation at mutually acceptable time and place. ↓ |
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| 6. Pre-mediation assistance arranged and conducted by OSBC (usually by telephone hook-up). ↓ |
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| 7. Mediation conducted on agreed day at agreed venue. ↓ |
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| 8. Creditor applies to OSBC for certificate of exemption from provisions of the Act (Form 4). ↓ |
OR | Creditor ceases enforcement action as a result of outcomes from mediation. |
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9. OSBC advises farmer of application and of farmer’s right to lodge a submission regarding issue of exemption certificate. |
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| 10. OSBC adjudges that creditor has mediated satisfactorily, drawing on mediator’s summary. ↓ |
OR | OSBC adjudges that creditor has not mediated satisfactorily. Option of issuing certificate prohibiting creditor from taking recovery action for 6 months (upon farmer’s request). Go to step 1. |
| 11. OSBC issues certificate to creditor and advises farmer of the issue of the certificate. ↓ |
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| 12. OSBC informs DPI that the process is finished. |
Farm Debt Mediation Process: Farmer Initiated


