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- Service 1
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- Appendix 1
- Evaluation of 2010 Plan
- Dairy services summary
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Evaluation of 2010 plan
The DPI Services to Dairy Farmers document was first released in June 2010. The document is reviewed and updated annually to ensure that the information and services are relevant, targeted to dairy farmers needs and responsive to changes in the operating environment.Inputs into the review process for this year include overarching strategic reviews of the dairy branch directions, review of service alignment with strategy, external industry consultation and customer feedback as well as evaluations which illustrate and inform service delivery.
Services evaluated this year were: Supporting productivity growth through improved feedbase management and Helping dairy farmers secure their water future.
The key evaluation findings and the way they have been used to inform future service design and delivery are summarised here.
Client feedback from the DPI farmer study
A survey of 1300 Victorian farmers conducted by DPI in June 2010 asked farmers to rate (out of a possible score of 10) the relevance, accessibility and importance of DPI services and information to help them with their farming enterprises. A survey sample of 306 dairy farmers generated the following ratings of DPI’s services:| Relevance |
Accessibility |
Importance |
|
|---|---|---|---|
| All DPI dairy services |
8.1 |
8.0 |
8.0 |
| Productivity services |
8.7 |
8.6 |
8.8 |
| Irrigation related services |
8.6 |
8.3 |
8.7 |
Evaluation findings
Service 1 - Supporting productivity growth through improved feedbase managementService 2 - Helping dairy farmers secure their water future
