Contact us
For free advice and information on a range of primary and energy industry issues, contact our Customer Service Centre between 8 am and 6 pm Monday to Friday.
By phone
Within Australia, phone 136 186 for the cost of a local call (additional costs apply for calls from mobile and public telephones).
From outside Australia, phone +61 3 5332 5000 (international call rates apply).
By email
Email: customer.service@dpi.vic.gov.auOr use our online enquiry form
By post
Department of Primary IndustriesGPO Box 4440
Melbourne VIC 3001
In person
We have major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations.
Other contacts
DPI Information Centre - general primary and energy industry information, including a bookshop and licence sales.
Library service - for general library enquiries email knowledge.services@dpi.vic.gov.au.
See also industry sections on our website agriculture, earth resources, energy, fisheries and forestry.
Our ABN Number:


