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Contact us

Customer Service Officer

For free advice and information on a range of primary and energy industry issues, contact our Customer Service Centre between 8 am and 6 pm Monday to Friday.

By phone

Within Australia, phone 136 186 for the cost of a local call (additional costs apply for calls from mobile and public telephones).

From outside Australia, phone +61 3 5332 5000 (international call rates apply).

By email

Email: customer.service@dpi.vic.gov.au

Or use our online enquiry form

By post

Department of Primary Industries
GPO Box 4440
Melbourne VIC 3001 

In person

We have major offices across Victoria, plus many smaller offices in local regional areas.  Look up our office locations.

Other contacts

DPI Information Centre - general primary and energy industry information, including a bookshop and licence sales.

Library service - for general library enquiries email knowledge.services@dpi.vic.gov.au.

See also industry sections on our website agriculture, earth resources, energy, fisheries and forestry.

Our ABN Number: 42 579 412 233